Don't let Diana's family go through the rainy season without water

The water account is 4 months behind. Diana received a disconnection notice that says service will be cut off on August unless $550 is paid. She had never been late before my partner leaving the household. Diana called the provider and asked about a payment plan, but they need a down payment of $140 first, which isn't available. The household includes a parent on oxygen therapy, and going through the rainy season without water isn't safe. The children would have no light to study by. Diana is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $550 goes: • Gas arrears: $300 • Reconnection and late fees: $110 • Down payment on a payment plan: $140 Please ask me anything in the questions section. I'll answer honestly and quickly.