Community Guidelines

Last updated: October 1, 2026

If you are asking for help

• Tell the truth. Say what happened, what you need, who it is for and how the help will be used.
• Use your own words and your own photos. Do not copy someone else's story.
• Ask for what you actually need. If you raise more than you needed, say how the rest will be used.
• Answer questions politely and post updates, especially how money was used.
• Keep phone numbers, emails, social handles and payment handles out of your post. Use HelpBLESS to receive help.
• Consider adding a photo or ID badge. It helps people trust you.

If you are giving help

• Read the full post and ask questions before you give.
• Look for badges and updates, but remember a badge is not a guarantee.
• Never send money outside HelpBLESS, even if someone asks nicely or says it is urgent.
• For in-person help, meet in public first, bring a friend and tell someone where you are.
• Give what you are comfortable giving. All payments are final.

Not allowed

• Fake, exaggerated or stolen stories, photos or documents.
• Asking for money, gift cards, crypto or transfers outside the site.
• Posts that fund violence, hate, weapons, illegal drugs, gambling, adult content, or anything illegal.
• Harassment, threats, discrimination or shaming of people who ask for help.
• Spam, repeated copies of the same post, fake accounts or bots.
• Using someone else's card or running test payments.
• Asking for help for someone without their permission.

What happens if rules are broken

We may remove content, hold funds, pause or close accounts and report to the authorities. Repeat or serious breaches mean a permanent ban. See the Terms of Service.

Report something

Use the Report button on any post, comment or profile, or email support@helpbless.com. If someone is in immediate danger, call your local emergency number first.