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Keep the water on at Andrés's home in Alcalá de Henares

Help Andrés cover an overdue water bill so the household stays safe this the rainy season.

🇪🇸 Alcalá de Henares, Madrid, Spain1,584 views
Andrés H. Valdez
Email verifiedNational ID verified
Alcalá de Henares
The water account is 4 months behind. I received a disconnection notice that says service will be cut off on October unless I pay $500. I have never been late before my partner leaving the household. I called the provider and asked about a payment plan, but they need a down payment of $105 first, which I don't have. I live with a disabled brother, and going through the rainy season without water isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $500 goes: • Utility arrears: $270 • Reconnection and late fees: $140 • Down payment on a payment plan: $90 Thanks for reading all this.
due date
2026-10-08
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

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Reviews

2.8(5 reviews)

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  • Greyson E. Bates🇦🇺Verified helper
    Restored my faith in humanity

    I was nervous about reaching out, but this person made me feel comfortable and supported from the very first interaction. Their help was invaluable.

  • Anthony Nicolas Bertrand🇲🇦Verified helper
    Honest and trustworthy

    The difference this person made in my life cannot be overstated. They were patient, kind, and persistent in helping me find solutions. Truly exceptional.

  • Lộc Hải Ha🇻🇳Verified donor
    Restored my faith in humanity

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Mariana B. Castro🇪🇸Verified donor
    Exceeded expectations

    The difference this person made in my life cannot be overstated. They were patient, kind, and persistent in helping me find solutions. Truly exceptional.

  • Aileen C. Martinez🇵🇭Verified helper
    Exceeded expectations

    This helper is honest and transparent about what they can do. They didn't overpromise, but they did deliver excellent results. I would definitely trust them again.

Questions & comments

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  • Helena MagnussonVerified organization

    Keep going, Andrés. It takes guts to ask. Well done. Read this on the bus and kept thinking about it all day.

    • Abena Gloria Ntim

      Thinking of you. A secure home matters so much. Hope you're settled soon. Read this on the bus and kept thinking about it all day.

      $47 raised of $500

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