Don't let Joanna's family go through winter without gas

The gas account is 3 months behind. Joanna received a disconnection notice that says service will be cut off on October unless $800 is paid. She had never been late before losing my job in July. Joanna called the provider and asked about a payment plan, but they need a down payment of $80 first, which isn't available. The household includes a parent on oxygen therapy, and going through winter without gas isn't safe. We would also lose the ability to run the medical equipment at home. Joanna is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $800 goes: • Utility arrears: $500 • Reconnection and late fees: $110 • Down payment on a payment plan: $190 Ask me anything below before you decide. I'd rather you were sure.