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We lost everything in the flood: help the Hillcrest neighborhood start over

After the flood, families in the Hillcrest neighborhood need clean water, roofing materials and bedding.

๐Ÿ‡ช๐Ÿ‡ธ Bilbao, Basque Country, Spain1,590 views
Sergio Moreno
Email verified
Bilbao
The flood hit the Hillcrest neighborhood on 25 July. My home was one of 31 damaged, and 13 families are still in temporary shelter at the local school gym. The first few days we shared what little we had. Now the cleanup has started, but we've no money for materials and winter or the rainy season is coming. Schools in the area have been closed, and the clinic lost its cold storage for vaccines. We're a small community of working families who have never asked for help before. We have formed a volunteer committee, and I'm the treasurer, so I'll post receipts for everything we buy. We buy supplies locally and in bulk, so the money goes further. Receipts and photos will be posted in updates. Where the $3,000 goes: โ€ข Roofing sheets and timber: $1,450 โ€ข Bedding, blankets and mattresses: $820 โ€ข Food parcels for displaced families: $730 If you can't give, please share this page. It does reach people. - Sergio

Updates from Sergio

No updates yet. Supporters are notified when the owner posts one.

  • Cynthia Perkins ๐Ÿ‡บ๐Ÿ‡ธ ยท $51
  • Nusrat Tania Hasan ๐Ÿ‡ง๐Ÿ‡ฉ ยท $20

    โ€œOnly $20 but hope it helps. - Comillaโ€

  • Maricel D. Marquez ๐Ÿ‡บ๐Ÿ‡ธ ยท $10
  • Rashmi K. Grewal ๐Ÿ‡จ๐Ÿ‡ฆ ยท $20

    โ€œThis is from my last paycheck, glad to do it. - Sherbrookeโ€

  • Manal Belkacem ๐Ÿ‡ช๐Ÿ‡ฌ ยท $59
  • Rashmi N. Verma ๐Ÿ‡ฎ๐Ÿ‡ณ ยท $23

Reviews

3.3(14 reviews)

Only people who gave to this need, or whose offer to help was accepted, can review it.

  • Qian Ma๐Ÿ‡บ๐Ÿ‡ธVerified helper
    Exactly what I needed

    This helper is honest and transparent about what they can do. They didn't overpromise, but they did deliver excellent results. I would definitely trust them again.

  • Miguel L. Velasco๐Ÿ‡ฒ๐Ÿ‡ฝVerified helper
    Outstanding person

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Sameer B. Gokhale๐Ÿ‡ฎ๐Ÿ‡ณVerified donor
    Really cared about my situation

    I was struggling and didn't know where to turn. This person stepped in without hesitation and provided exactly what I needed. Their compassion and expertise made all the difference in my life.

  • Novi Hakim๐Ÿ‡ฎ๐Ÿ‡ฉVerified helper
    Very responsive and caring

    This helper is honest and transparent about what they can do. They didn't overpromise, but they did deliver excellent results. I would definitely trust them again.

  • Arjun P. Chauhan๐Ÿ‡ฎ๐Ÿ‡ณVerified donor
    Would recommend to anyone

    Couldn't have asked for better support. They listened carefully, understood my situation deeply, and provided thoughtful advice that actually worked. Thank you so much.

  • Audrey Graham๐Ÿ‡จ๐Ÿ‡ฆVerified donor
    Made me feel heard

    I was nervous about reaching out, but this person made me feel comfortable and supported from the very first interaction. Their help was invaluable.

  • Cynthia J. Howell๐Ÿ‡ฌ๐Ÿ‡งVerified donor
    Exceeded expectations

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Neelam H. Walia๐Ÿ‡ฌ๐Ÿ‡งVerified helper
    Practical and effective help

    I was going through a tough time and this person's support was invaluable. They didn't judge, just helped. That kind of genuine compassion is rare these days.

  • Puja Chowdhury๐Ÿ‡ฎ๐Ÿ‡ณVerified helper
    Made a real difference

    The help I received was exactly what was described and more. This person follows through on their commitments and genuinely cares about making a positive impact.

  • Ghassan Soliman๐Ÿ‡ธ๐Ÿ‡ฆVerified helper
    Exceeded expectations

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Vรญctor C. Treviรฑo๐Ÿ‡ฒ๐Ÿ‡ฝVerified donor
    Trustworthy helper

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Mariana Borges๐Ÿ‡ง๐Ÿ‡ทVerified helper
    Exceptional service

    This is what community support looks like. They didn't just offer generic advice; they provided personalized help tailored to my specific situation.

  • Muhammad Cahyono๐Ÿ‡ฎ๐Ÿ‡ฉVerified helper
    Really cared about my situation

    I was skeptical at first, but this person proved to be reliable and genuinely interested in helping. Their response time was incredible and their solutions were practical.

  • Babatunde Eze๐Ÿ‡ณ๐Ÿ‡ฌVerified donor
    Exceeded expectations

    The difference this person made in my life cannot be overstated. They were patient, kind, and persistent in helping me find solutions. Truly exceptional.

Questions & comments

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  • Praying for you, Sergio. It takes guts to ask. Well done. Sent it to 37 people at work. Greetings from Badagry.

    • Ebo YamoahQuestionPhoto verified

      How is Sergio doing now?

      • Take care, Sergio. Looking forward to the next update. Take care.

        • Yoon-ah Ji-hye HanQuestionID verified

          Is there a list of costs somewhere? Just curious how it adds up for Sergio.

          • Sergio MorenoOwnerAnswer

            It's all in the list in the story. roofing sheets and timber is the big one at $1,450, I'll post a receipt when it's paid. Good question.

        • Rooting for you. Shared this with my family

          • Hope the build day goes well, wish I lived closer. My daughter saw me on my phone and now she wants to give her pocket money.

            • great idea, hope you get there. Our whole street has been following this since the weekend

              $183 raised of $3,000

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