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Water shut-off notice: help Ruby pay $800

Ruby is behind on water bills after losing my job in December and needs $800 to avoid a shut-off.

🇨🇦 N4N 7A2, London, Ontario, Canada1,674 views
Vivian E. Herrera
Email verified
London
The water account is 3 months behind. Ruby received a disconnection notice that says service will be cut off on March unless $800 is paid. She had never been late before losing my job in December. Ruby called the provider and asked about a payment plan, but they need a down payment of $170 first, which isn't available. The household includes an elderly mother, and going through the rainy season without water isn't safe. We would also lose the ability to run the medical equipment at home. Ruby is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Ruby's name; a copy of the paid bill will be shared in the updates. Where the $800 goes: • Gas arrears: $470 • Reconnection and late fees: $135 • Down payment on a payment plan: $195 Thank you for reading my story. - Vivian
due date
2026-02-19
bill type
Utility arrears

Updates from Vivian

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  • Anonymous 🇻🇳 · $100

    “Sending love. Hope the March deadline works out. - Thủ Đức”

  • Anonymous 🇬🇭 · $15
  • Wyatt Schultz 🇬🇧 · $200

    “Happy to help. From Bristol with love. - Bristol”

  • Namukasa Margaret Odhiambo 🇹🇿 · $5

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  • how is Ruby doing now?

    • wishing you peace. Reading this made my day a bit heavier but I'm glad I did. Thinking of London.

      • stay strong, Vivian. I was in a similar spot a few years ago and it did get better. My husband and I read this together.

        • Take care. I was in a similar spot a few years ago and it did get better. The breakdown of costs made it easy to trust. Blessings

          • stay strong, Vivian. Hope this works out for you. My daughter saw me on my phone and now she wants to give her pocket money. All the best.

            $320 raised of $800

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