Bills & expensesEmergency & crisisUrgent

Water shut-off notice: help Karina pay $200

A disconnection notice for water arrived and Karina needs $200 before December.

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Bucaramanga

The water account is 2 months behind. I received a disconnection notice that says service will be cut off on December unless I pay $200. I have never been late before my partner leaving the household. I called the provider and asked about a payment plan, but they need a down payment of $45 first, which I don't have. I live with three children under ten, and going through summer without water isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $200 goes: • Utility arrears: $120 • Reconnection and late fees: $40 • Down payment on a payment plan: $40 I never thought I'd be the one asking, and I'm grateful for every bit of support. - Karina

due date: 2026-12-14
bill type: Utility arrears

#utilities #shut-off #urgent #emergency

Updates from Karina

41% there. we've booked the dates and paid the deposit. Thank you.
Wanted to say thank you properly. 56% funded and I made the first payment toward down payment on a payment plan.

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