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Knee replacement surgery for Ximena: covering what insurance won't

After a cleft palate needing repair, Ximena was cleared for knee replacement surgery, but the bill is more than we can manage.

🇺🇸 San Antonio, Texas, United States1,914 views
Crystal Turner
Email verified
San Antonio
Ximena was diagnosed with a cleft palate needing repair in March. The surgeon at San Antonio Community Hospital recommended knee replacement surgery, and She is scheduled for May. The hospital's financial office gave us a written estimate of $3,900, and after what our health plan will pay we're still $2,350 short. my sister has been in and out of San Antonio Community Hospital since March. The doctors say a cleft palate needing repair will get worse without knee replacement surgery. We have emptied our savings and borrowed from relatives, but the estimate of $3,900 is more than we can find. While we wait, Ximena struggles with daily life and can't walk without help. Her family has taken turns caring for her, and I've cut my own work hours to be there. Recovery is expected to take about 4 weeks. During that time Ximena won't be able to walk without help, so the costs keep growing. I'll pay the hospital and pharmacy directly and post every receipt in the updates section. Where the $2,350 goes: • Travel and lodging for the family: $390 • Hospital stay (3 nights): $1,500 • Physiotherapy sessions: $460 I'll pay this kindness forward the moment I'm able to. - Crystal
due date
2026-06-02
bill type
Hospital invoice
#surgery#hospital-bills#recovery#medical

Updates from Crystal

  1. Thank you all. We're at 19% now ($450). I'm honestly stunned. the plan for travel and lodging for the family is now scheduled.

  2. Quick update: $330 raised so far (14%). we've started the first stage. Receipts coming as soon as I have them.

  3. Wanted to say thank you properly. 11% funded and the plan for travel and lodging for the family is now scheduled.

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    “Only $50 but hope it helps. - Eldoret”

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    “Praying for you. Gave what I could this week. - Kathmandu”

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    “Rooting for you. Small amount but sent with love. - Liverpool”

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    “Take care of yourselves. Small amount but sent with love. - Bronx”

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    “Wishing you the best! - A Coruña”

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    “Happy to help. I'm in Tijuana, thinking of you.”

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  • Araceli E. Montes

    Rooting for you, Crystal. Hope you get there. Please keep us posted

    • Priya Ishrat Begum

      Thanks for sharing this, Crystal. Hope you get there. Love from Munich

      • Maria Elaine Costa

        Rooting for you. Wishing Ximena a smooth procedure and a full recovery.

        • Nisha G. Awasthi

          Praying for you, Crystal. Looking forward to the next update. I went through something like this 14 years ago and strangers helped me out. Love from Seoul.

          • Filippo Lorenzo Costa

            Everyone deserves a bit of help sometimes. Don't be hard on yourself for asking. Love from La Plata

            • Philipp Wolfgang Köhler

              You're not alone. Shared it with a few friends. The breakdown of costs made it easy to trust. Take care.

              • Kamal Karim Mansour

                Sending strength, Crystal. It takes guts to ask. Well done

                • Bogdana Lidia Grigoriev

                  Thanks for sharing this, Crystal. Gave what I could, wish it was more. Greetings from Kampala.

                  • Yasir Salman Sheikh

                    Praying for you, Crystal. Look after yourselves too, caregivers need rest. Don't lose heart. A few weeks ago I was in a hole too and it changed faster than I expected.

                    $921.50 raised of $2,350

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