Keep the heating on at Vy's home in Hồ Chí Minh City

The heating account is 2 months behind. Vy received a disconnection notice that says service will be cut off on November unless $150 is paid. She had never been late before a reduction in hours. Vy called the provider and asked about a payment plan, but they need a down payment of $25 first, which isn't available. The household includes three children under ten, and going through the rainy season without heating isn't safe. We can't cook, keep medicine cold or heat the home. Vy is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $150 goes: • Electricity arrears: $90 • Reconnection and late fees: $25 • Down payment on a payment plan: $35 Thank you for reading my story.