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Keep the heating on at Ingrid's home in Freiburg

A disconnection notice for heating arrived and Ingrid needs $600 before April.

🇩🇪 Germany916 views
Ingrid Müller
Email verifiedDriver licence verifiedVerified organization
Freiburg
The heating account is 3 months behind. I received a disconnection notice that says service will be cut off on April unless I pay $600. I have never been late before my partner leaving the household. I called the provider and asked about a payment plan, but they need a down payment of $130 first, which I don't have. I live with a disabled brother, and going through summer without heating isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $600 goes: • Electricity arrears: $370 • Reconnection and late fees: $120 • Down payment on a payment plan: $110 Ask me anything below before you decide. I'd rather you were sure. - Ingrid
due date
2026-04-04
bill type
Utility arrears

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    “From my family to yours. Thought of Ingrid all day after reading this.”

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  • sending good thoughts, Ingrid. Rent stress is the worst. Hope this helps. Thinking of Freiburg!

    • Keep going. I was in a similar spot a few years ago and it did get better. My neighbor had a similar thing happen so this one hit home

      • Best of luck. I hope your landlord gives you a bit more time while this comes together. Put this on a community board in Manchester this morning.

        $531 raised of $600

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