Bills & expensesEmergency & crisisUrgent
Keep the heating on at Heitor's home in Guarulhos
Heitor is behind on heating bills after my partner leaving the household and needs $200 to avoid a shut-off.
🇧🇷 07026-189, Guarulhos, São Paulo, Brazil1,680 views
The heating account is 2 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $200. I have never been late before my partner leaving the household.
I called the provider and asked about a payment plan, but they need a down payment of $55 first, which I don't have.
I live with three children under ten, and going through the cold months without heating isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature.
I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady.
Every dollar goes to the account in Heitor's name; a copy of the paid bill will be shared in the updates.
Where the $200 goes:
• Water arrears: $105
• Reconnection and late fees: $50
• Down payment on a payment plan: $45
Thank you for reading my story.
- Heitor
- due date
- 2026-11-10
- bill type
- Utility arrears
Updates from Heitor
Quick update: $20 raised so far (10%). we've started the first stage. Receipts coming as soon as I have them.
Quick update: $25 raised so far (13%). we've booked the dates and paid the deposit. Receipts coming as soon as I have them.
- Anonymous 🇿🇦 · $10
“Take care of yourselves. Please keep us posted. - Johannesburg”
- Anonymous 🇵🇰 · $10
- Javier S. Mora 🇪🇸 · $5
- Sara Anna Testa 🇮🇹 · $28
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so sorry you're going through this, Heitor. I hope things turn around soon.
Is there anything that isn't money that would help Heitor?
Sharing the link is the biggest thing. And if you know anything about water arrears, advice is welcome too. Thanks, that means a lot.
You're not alone, Heitor. Shared it with a few friends. I'll check back for the next update.
Thinking of you, Heitor. I've been in a tough spot myself and it does get easier.
Rooting for you, Heitor. I was in a similar spot a few years ago and it did get better. My late mom used to say help given quietly counts double.
Is there a list of costs somewhere? Just curious how it adds up for Heitor.
It's all in the list in the story. water arrears is the big one at $105, I'll post a receipt when it's paid. Ask me anything else.
You're not alone. Shared this with my family. I'm in customer support myself and wanted you to know we're cheering for you.
Thinking of you. Gave what I could, wish it was more.
how is Heitor doing now?
Wishing you peace, Heitor. Rent stress is the worst. Hope this helps. Don't give up. Thinking of Guarulhos.
Sending good thoughts, Heitor. Shared this with my family. My daughter saw me on my phone and now she wants to give her pocket money. All the best
this could happen to any of us. I hope November is when things finally get easier.
Hope you get there. Thinking of Guarulhos.
Best of luck, Heitor. A secure home matters so much. Hope you're settled soon.
Sending love. Shared it with a few friends. We're a small family in Liverpool but we're thinking of you. Blessings.
Thinking of you. Hope you get there. I have a 17 year old who wants to send good wishes too. Greetings from Bristol.