Bills & expensesEmergency & crisisUrgent
Keep the heating on at Fernanda's home in Bogotá
Fernanda is behind on heating bills after a reduction in hours and needs $200 to avoid a shut-off.
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The heating account is 4 months behind. I received a disconnection notice that says service will be cut off on January unless I pay $200. I have never been late before a reduction in hours.
I called the provider and asked about a payment plan, but they need a down payment of $30 first, which I don't have.
I live with two young children, and going through the cold months without heating isn't safe. We would also lose the ability to run the medical equipment at home.
I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady.
The money will go directly to the utility provider, and I'll post the paid statement here.
Where the $200 goes:
• Electricity arrears: $95
• Reconnection and late fees: $40
• Down payment on a payment plan: $65
I'll keep this page updated with receipts as things happen.
- Fernanda
- due date
- 2026-02-08
- bill type
- Utility arrears
Updates from Fernanda
Small update. $66 so far, I met with the utility company and confirmed the amounts.
Update from Bogotá: the plan for reconnection and late fees is now scheduled. We're at 26% of the goal. Thank you for believing in us.
Update from Bogotá: I met with the utility company and confirmed the amounts. We're at 11% of the goal. Thank you for believing in us.
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rooting for you, Fernanda. Shared it with a few friends. My neighbor in Quezon City donated after I showed her your page.
Praying for you, Fernanda. I've been in a tough spot myself and it does get easier. Don't give up
Good luck. Looking forward to the next update. My father had a similar thing happen so this one hit home. All the best!