Bills & expensesEmergency & crisisUrgent
Keep the heating on at Andrés's home in Envigado
Andrés is behind on heating bills after a reduction in hours and needs $150 to avoid a shut-off.
🇨🇴 Envigado, Antioquia, Colombia1,051 views
The heating account is 3 months behind. Andrés received a disconnection notice that says service will be cut off on July unless $150 is paid. He had never been late before a reduction in hours.
Andrés called the provider and asked about a payment plan, but they need a down payment of $35 first, which isn't available.
The household includes two young children, and going through summer without heating isn't safe. We can't cook, keep medicine cold or heat the home.
Andrés is working on getting back on his feet, and wants to pay it forward once steady.
The money will go directly to the utility provider, and I'll post the paid statement here.
Where the $150 goes:
• Heating arrears: $50
• Reconnection and late fees: $25
• Down payment on a payment plan: $75
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- due date
- 2026-07-02
- bill type
- Utility arrears
Updates from Marta
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“From my family to yours. Thought of Andrés all day after reading this. - Albany”
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Thinking of you and your family. Gave what I could, wish it was more. Thinking of Envigado