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Keep the electricity and water on at Elena's home in Palmira

Elena is behind on electricity and water bills after my partner leaving the household and needs $250 to avoid a shut-off.

🇨🇴 Colombia642 views
Elena A. Urbina
Email verified
Palmira
The electricity and water account is 2 months behind. I received a disconnection notice that says service will be cut off on December unless I pay $250. I have never been late before my partner leaving the household. I called the provider and asked about a payment plan, but they need a down payment of $15 first, which I don't have. I live with a disabled brother, and going through the rainy season without electricity and water isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Elena's name; a copy of the paid bill will be shared in the updates. Where the $250 goes: • Water arrears: $155 • Reconnection and late fees: $25 • Down payment on a payment plan: $70 I'll keep this page updated with receipts as things happen.
due date
2026-11-20
bill type
Utility arrears

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  • Anonymous 🇮🇳 · $13

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  • so sorry you're going through this, Elena. Shared this with my family. Don't be hard on yourself for asking

    • Sending strength, Elena. Gave what I could, wish it was more. Wish I lived closer to Arusha so I could bring a meal. Take care.

      • Thinking of you. Hope you get there. My late mom used to say help given quietly counts double. Greetings from Mombasa.

        • Sadie C. KingPhoto verified

          sending love, Elena. Hope this works out for you. The breakdown of costs made it easy to trust. Love from Pune.

          • how is Elena doing now?

            • Take care, Elena. This could happen to any of us. Don't lose heart. A few weeks ago I was in a hole too and it changed faster than I expected. Take care.

              • Thinking of you. Shared it with a few friends. Thinking of Palmira.

                • it takes guts to ask. Well done. Read this on the bus and kept thinking about it all day. Thinking of Palmira.

                  • Rooting for you. This could happen to any of us. We had a similar scare last year, I know what it feels like. Blessings

                    • Hope it all works out. Shared it with a few friends. Greetings from Gulu.

                      • Thanks for sharing this, Elena. Hope you get there

                        • Sending love, Elena. Reading this made my day a bit heavier but I'm glad I did. The breakdown of costs made it easy to trust.

                          $13 raised of $250

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