Help Princess with an overdue electricity and water bill before winter

The electricity and water account is 4 months behind. Princess received a disconnection notice that says service will be cut off on November unless $100 is paid. She had never been late before losing my job in August. Princess called the provider and asked about a payment plan, but they need a down payment of $15 first, which isn't available. The household includes a disabled brother, and going through winter without electricity and water isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. Princess is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $100 goes: • Gas arrears: $55 • Reconnection and late fees: $25 • Down payment on a payment plan: $20 I hope life is good to you. - Victor