Help Portia with an overdue heating bill before the rainy season

The heating account is 2 months behind. Portia received a disconnection notice that says service will be cut off on October unless $100 is paid. She had never been late before losing my job in June. Portia called the provider and asked about a payment plan, but they need a down payment of $10 first, which isn't available. The household includes two young children, and going through the rainy season without heating isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. Portia is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $100 goes: • Heating arrears: $35 • Reconnection and late fees: $25 • Down payment on a payment plan: $40 I never thought I'd be the one asking, and I'm grateful for every bit of support.