Help Kshitija with an overdue heating bill before winter

The heating account is 4 months behind. Kshitija received a disconnection notice that says service will be cut off on November unless $100 is paid. She had never been late before a reduction in hours. Kshitija called the provider and asked about a payment plan, but they need a down payment of $15 first, which isn't available. The household includes two young children, and going through winter without heating isn't safe. The children would have no light to study by. Kshitija is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $100 goes: • Electricity arrears: $55 • Reconnection and late fees: $30 • Down payment on a payment plan: $15 I'll pay this kindness forward the moment I'm able to.