Help Heru with an overdue water bill before the cold months

The water account is 2 months behind. Heru received a disconnection notice that says service will be cut off on April unless $150 is paid. He had never been late before an unexpected car repair. Heru called the provider and asked about a payment plan, but they need a down payment of $15 first, which isn't available. The household includes three children under ten, and going through the cold months without water isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. Heru is working on getting back on his feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $150 goes: • Gas arrears: $95 • Reconnection and late fees: $10 • Down payment on a payment plan: $45 Thanks for reading all this.