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Help Fernanda with an overdue heating bill before the rainy season

Fernanda is behind on heating bills after August's medical emergency and needs $300 to avoid a shut-off.

🇲🇽 Mexico1,647 views
Cristian H. Ramírez
Email verified
Ciudad de México
The heating account is 4 months behind. Fernanda received a disconnection notice that says service will be cut off on November unless $300 is paid. She had never been late before August's medical emergency. Fernanda called the provider and asked about a payment plan, but they need a down payment of $30 first, which isn't available. The household includes a parent on oxygen therapy, and going through the rainy season without heating isn't safe. The children would have no light to study by. Fernanda is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Fernanda's name; a copy of the paid bill will be shared in the updates. Where the $300 goes: • Utility arrears: $200 • Reconnection and late fees: $45 • Down payment on a payment plan: $55 Thank you for reading my story.
due date
2026-10-25
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

Updates from Cristian

  1. Update from Ciudad de México: we've started the first stage. We're at 48% of the goal. Thank you for believing in us.

  2. 44% there. I made the first payment toward reconnection and late fees. Thank you.

  3. Quick update: $33 raised so far (11%). we've booked the dates and paid the deposit. Receipts coming as soon as I have them.

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Reviews

2.8(6 reviews)

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  • Claudia N. Duarte🇪🇸Verified donor
    Exactly what I needed

    The help I received was exactly what was described and more. This person follows through on their commitments and genuinely cares about making a positive impact.

  • Isaac S. Nash🇺🇸Verified helper
    Helped when no one else could

    Couldn't have asked for better support. They listened carefully, understood my situation deeply, and provided thoughtful advice that actually worked. Thank you so much.

  • Zain Junaid Rehman🇵🇰Verified donor
    Exactly what I needed

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Susana J. Robles🇪🇸Verified helper
    Professional and kind

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Sarah Adhiambo Maina🇹🇿Verified helper
    Patient and understanding

    I was skeptical at first, but this person proved to be reliable and genuinely interested in helping. Their response time was incredible and their solutions were practical.

  • Basma Rahma Mebarek🇪🇬Verified donor
    Genuine person with a big heart

    I was going through a tough time and this person's support was invaluable. They didn't judge, just helped. That kind of genuine compassion is rare these days.

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  • Laura Monti

    Stay strong, Cristian. I was in a similar spot a few years ago and it did get better. We had a similar scare last year, I know what it feels like. Take care.

    $278 raised of $300

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