Help Elisabeth with an overdue electricity and water bill before winter

The electricity and water account is 2 months behind. Elisabeth received a disconnection notice that says service will be cut off on May unless $600 is paid. She had never been late before my partner leaving the household. Elisabeth called the provider and asked about a payment plan, but they need a down payment of $85 first, which isn't available. The household includes three children under ten, and going through winter without electricity and water isn't safe. We would also lose the ability to run the medical equipment at home. Elisabeth is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Elisabeth's name; a copy of the paid bill will be shared in the updates. Where the $600 goes: • Gas arrears: $280 • Reconnection and late fees: $145 • Down payment on a payment plan: $175 Please ask me anything in the questions section. I'll answer honestly and quickly. - Christian