Help Carolina with an overdue electricity bill before the rainy season

The electricity account is 4 months behind. Carolina received a disconnection notice that says service will be cut off on August unless $800 is paid. She had never been late before losing my job in June. Carolina called the provider and asked about a payment plan, but they need a down payment of $75 first, which isn't available. The household includes a newborn, and going through the rainy season without electricity isn't safe. The children would have no light to study by. Carolina is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Carolina's name; a copy of the paid bill will be shared in the updates. Where the $800 goes: • Water arrears: $400 • Reconnection and late fees: $190 • Down payment on a payment plan: $210 Please ask me anything in the questions section. I'll answer honestly and quickly. - Mónica