Heating shut-off notice: help Josefa pay $650

The heating account is 4 months behind. I received a disconnection notice that says service will be cut off on December unless I pay $650. I have never been late before a reduction in hours. I called the provider and asked about a payment plan, but they need a down payment of $125 first, which I don't have. I live with a disabled brother, and going through the cold months without heating isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $650 goes: • Utility arrears: $280 • Reconnection and late fees: $185 • Down payment on a payment plan: $185 With deep gratitude, Josefa