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Heating shut-off notice: help Johanna pay $550

A disconnection notice for heating arrived and Johanna needs $550 before September.

🇩🇪 Baden-Württemberg, Germany1,019 views
Vanessa Meyer
Email verified
Karlsruhe
The heating account is 4 months behind. Johanna received a disconnection notice that says service will be cut off on September unless $550 is paid. She had never been late before losing my job in July. Johanna called the provider and asked about a payment plan, but they need a down payment of $105 first, which isn't available. The household includes an elderly mother, and going through the cold months without heating isn't safe. We can't cook, keep medicine cold or heat the home. Johanna is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Johanna's name; a copy of the paid bill will be shared in the updates. Where the $550 goes: • Gas arrears: $240 • Reconnection and late fees: $80 • Down payment on a payment plan: $230 Thanks for reading all this.
due date
2026-08-31
bill type
Utility arrears

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  • is gas arrears the biggest cost or is there more coming?

    • Vanessa MeyerOwnerAnswer

      The list at the bottom is the whole picture. gas arrears is the biggest at $240. Happy to explain more.

  • Looking forward to the next update. Please keep us posted

    • Thinking of you and your family. Everyone deserves a bit of help sometimes. Greetings from Jakarta!

      • Hang in there. Your post was clear and honest. My husband and I read this together. Thinking of Karlsruhe.

        • Good luck. Rent stress is the worst. Hope this helps. I have a 5 year old who wants to send good wishes too. Love from New Delhi.

          • take care, Vanessa. Your post was clear and honest. Blessings.

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