Electricity and water shut-off notice: help Shu pay $650

The electricity and water account is 2 months behind. Shu received a disconnection notice that says service will be cut off on May unless $650 is paid. She had never been late before an unexpected car repair. Shu called the provider and asked about a payment plan, but they need a down payment of $115 first, which isn't available. The household includes two young children, and going through winter without electricity and water isn't safe. The children would have no light to study by. Shu is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $650 goes: • Water arrears: $460 • Reconnection and late fees: $90 • Down payment on a payment plan: $100 With deep gratitude, Li