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Electricity and water shut-off notice: help Donatella pay $550

Help Donatella cover an overdue electricity and water bill so the household stays safe this summer.

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Donatella Antonella Sorrentino
Email verified
Catania
The electricity and water account is 3 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $550. I have never been late before August's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $120 first, which I don't have. I live with a newborn, and going through summer without electricity and water isn't safe. The children would have no light to study by. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $550 goes: • Water arrears: $330 • Reconnection and late fees: $55 • Down payment on a payment plan: $165 Thank you for reading my story.
due date
2026-12-12
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

Updates from Donatella

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Donations

RecentTop gifts
  • Tizita Yeshi Belay 🇪🇹 · $19
  • Wouter Dirk Meijer 🇳🇱 · $100

    “Stay strong. My neighbor told me about this one. - Rotterdam”

  • Olumide Emeka Oladipo 🇳🇬 · $20
  • Aleksandra Wiśniewski 🇵🇱 · $77.50
  • Fabrice Sébastien Pons 🇲🇦 · $50

    “Get well soon. Thought of Donatella all day after reading this. - Casablanca”

  • Madhu P. Singh 🇮🇳 · $20

    “You got this. Hope the November deadline works out. - New Delhi”

  • Neha A. Bajwa 🇮🇳 · $25

Reviews

3.4(5 reviews)

Only people who gave to this need, or whose offer to help was accepted, can review it.

  • Đào Yến Luong🇻🇳Verified donor
    Quick response, great follow-up

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Gamze Melek Doğan🇹🇷Verified helper
    Reliable and compassionate

    This is the kind of person who restores your faith in humanity. They didn't just offer help; they genuinely cared about my wellbeing and followed through on every commitment.

  • Sawsan Lubna Ghanem🇸🇦Verified helper
    Great help in a difficult time

    This is what community support looks like. They didn't just offer generic advice; they provided personalized help tailored to my specific situation.

  • Joshua A. Lacson🇵🇭Verified helper
    Amazing support system

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Lucy H. Martin🇺🇸Verified donor
    Practical and effective help

    This helper is honest and transparent about what they can do. They didn't overpromise, but they did deliver excellent results. I would definitely trust them again.

Questions & comments

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  • Amanuel Berhanu TayeQuestion

    Is there anything that isn't money that would help Donatella?

    • Donatella Antonella SorrentinoOwnerAnswer

      Thank you. If you're in Catania I'll say if something practical comes up. For now sharing this is great. Good question.

  • Deepak D. Gurjar

    sending love, Donatella. I hope your landlord gives you a bit more time while this comes together. Blessings.

    • Maxime Hugo Gautier

      best of luck, Donatella. I hope things turn around soon. I told my book club about it and three of them are giving too. God bless

      • Mubashir Junaid Aslam

        sending strength. I was in a similar spot a few years ago and it did get better. My husband and I read this together. God bless.

        $311.50 raised of $550

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