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Don't let Zoey's family go through the cold months without heating

A disconnection notice for heating arrived and Zoey needs $850 before January.

🇦🇺 Australia924 views
Zoey Palmer
Email verified
Ballarat
The heating account is 2 months behind. I received a disconnection notice that says service will be cut off on January unless I pay $850. I have never been late before a reduction in hours. I called the provider and asked about a payment plan, but they need a down payment of $125 first, which I don't have. I live with two young children, and going through the cold months without heating isn't safe. We would also lose the ability to run the medical equipment at home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $850 goes: • Heating arrears: $500 • Reconnection and late fees: $155 • Down payment on a payment plan: $195 Please ask me anything in the questions section. I'll answer honestly and quickly.
due date
2026-01-01
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

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Reviews

3.6(5 reviews)

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  • Pedro M. Salazar🇵🇭Verified donor
    Made a real difference

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Aiden Curtis🇦🇺Verified donor
    Patient and understanding

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Mustafa Adel Hegazy🇲🇦Verified helper
    Exactly what I needed

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Sachin R. Dhawan🇮🇳Verified helper
    Trustworthy helper

    The difference this person made in my life cannot be overstated. They were patient, kind, and persistent in helping me find solutions. Truly exceptional.

  • Novi Siti Tan🇮🇩Verified helper
    Truly grateful for the support

    I can't speak highly enough about this helper. They were available when I needed them, supportive when I felt lost, and practical in their solutions.

Questions & comments

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  • Aurora WilkinsQuestion

    can I help in a way that isn't money? I'm near Ballarat

    • Zoey PalmerOwnerAnswer

      Thank you. If you're in Ballarat I'll say if something practical comes up. For now sharing this is great. Good question.

  • Abigail Vida Danso

    Sending love, Zoey. A secure home matters so much. Hope you're settled soon. Take care.

    • Gunawan Reza Surya

      Sending love, Zoey. This could happen to any of us. The breakdown of costs made it easy to trust. All the best.

      • Silvia H. Sandoval

        I was in a similar spot a few years ago and it did get better. Please keep us posted. Greetings from Bengaluru.

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