Bills & expensesEmergency & crisisCritical
Don't let Tong's family go through winter without water
Help Tong cover an overdue water bill so the household stays safe this winter.
🇺🇸 Austin, Texas, United States882 views
The water account is 4 months behind. I received a disconnection notice that says service will be cut off on December unless I pay $550. I have never been late before an unexpected car repair.
I called the provider and asked about a payment plan, but they need a down payment of $80 first, which I don't have.
I live with three children under ten, and going through winter without water isn't safe. We can't cook, keep medicine cold or heat the home.
I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady.
The money will go directly to the utility provider, and I'll post the paid statement here.
Where the $550 goes:
• Heating arrears: $280
• Reconnection and late fees: $105
• Down payment on a payment plan: $165
I'll keep this page updated with receipts as things happen.
- Tong
- due date
- 2026-11-24
- bill type
- Utility arrears
Updates from Tong
We're at 45% thanks to 4 of you. the first invoice got paid this week. More news soon.
Wanted to say thank you properly. 26% funded and I made the first payment toward heating arrears.
Thank you all. We're at 22% now ($120). I'm honestly stunned. the first invoice got paid this week.
- Haris Zulkifli Utomo 🇮🇩 · $10
- Lúcia Daniela Moreira 🇧🇷 · $43
“Stay strong. Only $43 but hope it helps. - Ribeirão Preto”
- Franziska Elke Winkler 🇩🇪 · $10
- Pavithra A. Naidu 🇮🇳 · $100
- Dua Nida Sandhu 🇵🇰 · $25
- Roberto F. Quintero 🇦🇷 · $20
- Anisur Shafiq Sarker 🇧🇩 · $100
“Good luck. Thought of Tong all day after reading this. - Bogra”
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Take care, Tong. Shared it with a few friends.
Thinking of you and your family, Tong. A secure home matters so much. Hope you're settled soon. My husband and I read this together. Blessings.
good luck. It takes guts to ask. Well done. My daughter saw me on my phone and now she wants to give her pocket money. Blessings.
Sending strength, Tong. I was in a similar spot a few years ago and it did get better. Blessings.
Reading this made my day a bit heavier but I'm glad I did. My daughter saw me on my phone and now she wants to give her pocket money. Greetings from Chicago.