Don't let Raphaël's family go through the rainy season without water

The water account is 4 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $850. I have never been late before a reduction in hours. I called the provider and asked about a payment plan, but they need a down payment of $130 first, which I don't have. I live with an elderly mother, and going through the rainy season without water isn't safe. We would also lose the ability to run the medical equipment at home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $850 goes: • Water arrears: $490 • Reconnection and late fees: $150 • Down payment on a payment plan: $210 With deep gratitude, Raphaël