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Don't let Rachel's family go through winter without water

A disconnection notice for water arrived and Rachel needs $150 before November.

🇿🇦 South Africa404 views
Andile N. Coetzee
Email verified
Johannesburg
The water account is 4 months behind. Rachel received a disconnection notice that says service will be cut off on November unless $150 is paid. She had never been late before an unexpected car repair. Rachel called the provider and asked about a payment plan, but they need a down payment of $35 first, which isn't available. The household includes a newborn, and going through winter without water isn't safe. The children would have no light to study by. Rachel is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $150 goes: • Heating arrears: $85 • Reconnection and late fees: $45 • Down payment on a payment plan: $20 Thank you so much.
due date
2026-09-28
bill type
Utility arrears

Updates from Andile

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  • Emre Erdem Koç 🇹🇷 · $18

    “God bless. Thought of Rachel all day after reading this. - Istanbul”

  • Bianca Aline Barros 🇧🇷 · $50

    “Stay strong. Only $50 but hope it helps. - São Paulo”

  • Giovanna Gentile 🇮🇹 · $10

    “God bless. Hope you get the rest soon. - Messina”

  • Rubel Masud Roy 🇧🇩 · $25

Reviews

2.2(5 reviews)

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  • Dennis Peter Njoroge🇰🇪Verified helper
    Made me feel heard

    I was nervous about reaching out, but this person made me feel comfortable and supported from the very first interaction. Their help was invaluable.

  • Eva Öberg🇸🇪Verified helper
    Practical and effective help

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

  • Tabitha Lilian Mollel🇰🇪Verified helper
    Truly grateful for the support

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Emily E. Gibson🇨🇦Verified donor
    Delivered on promises

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Ioana Georgiana Munteanu🇷🇴Verified donor
    Outstanding person

    I was going through a tough time and this person's support was invaluable. They didn't judge, just helped. That kind of genuine compassion is rare these days.

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  • Rent stress is the worst. Hope this helps. My husband and I read this together. Love from Abuja.

    • Wishing you peace, Andile. I've been in a tough spot myself and it does get easier

      • Wishing you the best. I hope things turn around soon. Wish I lived closer to Dhaka so I could bring a meal.

        • Wishing you the best. Rent stress is the worst. Hope this helps. Don't give up. Thinking of Johannesburg.

          $103 raised of $150

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