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Don't let Juan's family go through the rainy season without heating

Juan is behind on heating bills after my partner leaving the household and needs $650 to avoid a shut-off.

🇪🇸 Madrid, Spain726 views
Juan H. Jiménez
Email verified
Madrid
The heating account is 4 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $650. I have never been late before my partner leaving the household. I called the provider and asked about a payment plan, but they need a down payment of $70 first, which I don't have. I live with a newborn, and going through the rainy season without heating isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Juan's name; a copy of the paid bill will be shared in the updates. Where the $650 goes: • Heating arrears: $430 • Reconnection and late fees: $120 • Down payment on a payment plan: $100 Thanks for being kind about this. - Juan
due date
2026-11-13
bill type
Utility arrears

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  • Dina Amira WahbaPhoto verified

    Wishing you the best, Juan. Reading this made my day a bit heavier but I'm glad I did. Read this on the bus and kept thinking about it all day. Blessings

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