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Don't let Itzel's family go through winter without electricity and water

Help Itzel cover an overdue electricity and water bill so the household stays safe this winter.

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Itzel K. Díaz
Email verified
San Jose
The electricity and water account is 2 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $650. I have never been late before August's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $155 first, which I don't have. I live with an elderly mother, and going through winter without electricity and water isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Itzel's name; a copy of the paid bill will be shared in the updates. Where the $650 goes: • Electricity arrears: $290 • Reconnection and late fees: $100 • Down payment on a payment plan: $260 You're what makes this possible, and I'll never forget it.
due date
2026-10-15
bill type
Utility arrears

Updates from Itzel

  1. We're at 8% thanks to 3 of you. I made the first payment toward electricity arrears. More news soon.

  2. Thank you all. We're at 6% now ($40). I'm honestly stunned. I made the first payment toward down payment on a payment plan.

  • Emma S. Silva 🇺🇸 · $10
  • Brandon S. Barnett 🇨🇦 · $13

    “Been where you're, it gets better. - Montréal”

  • Lina Braun 🇩🇪 · $10

    “Take care of yourselves! - Braunschweig”

  • Anonymous 🇮🇩 · $30

    “Blessings. Hope this covers a bit of it. - Jakarta Selatan”

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  • is there a list of costs somewhere? Just curious how it adds up for Itzel.

    • Itzel K. DíazOwnerAnswer

      The list at the bottom is the whole picture. electricity arrears is the biggest at $290. Appreciate you taking the time.

  • Sending good thoughts, Itzel. Your post was clear and honest. All the best.

    • Hope it all works out. I hope your landlord gives you a bit more time while this comes together. Take care.

      • Shared this with my family. Greetings from Setagaya!

        • Keep going. Everyone deserves a bit of help sometimes. It's not much but it's yours. God bless!

          • Is there anything that isn't money that would help Itzel?

            • Itzel K. DíazOwnerAnswer

              Thank you. If you're in San Jose I'll say if something practical comes up. For now sharing this is great. Thanks for asking.

          • rooting for you, Itzel. Looking forward to the next update.

            • Thinking of you and your family, Itzel. I hope things turn around soon. Thinking of San Jose.

              • Sending love. Hope this works out for you. The breakdown of costs made it easy to trust. Greetings from São Paulo.

                • Praying for you, Itzel. Shared this with my family. All the best

                  • Hope things get better soon. A secure home matters so much. Hope you're settled soon. All the best.

                    • Rooting for you. I hope things turn around soon. Put this on a community board in Casablanca this morning.

                      $63 raised of $650

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