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Don't let Fernanda's family go through the cold months without water

A disconnection notice for water arrived and Fernanda needs $300 before August.

🇧🇷 Brasília, Distrito Federal, Brazil1,513 views
Ricardo Fernando Nunes
Email verified
Brasília
The water account is 4 months behind. Fernanda received a disconnection notice that says service will be cut off on August unless $300 is paid. She had never been late before an unexpected car repair. Fernanda called the provider and asked about a payment plan, but they need a down payment of $55 first, which isn't available. The household includes a disabled brother, and going through the cold months without water isn't safe. We can't cook, keep medicine cold or heat the home. Fernanda is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Fernanda's name; a copy of the paid bill will be shared in the updates. Where the $300 goes: • Electricity arrears: $165 • Reconnection and late fees: $45 • Down payment on a payment plan: $90 I never thought I'd be the one asking, and I'm grateful for every bit of support. - Ricardo
due date
2026-07-23
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

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3.0(4 reviews)

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  • Seema R. Kapoor🇮🇳Verified helper
    Professional and kind

    I was nervous about reaching out, but this person made me feel comfortable and supported from the very first interaction. Their help was invaluable.

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    Went above and beyond

    Couldn't have asked for better support. They listened carefully, understood my situation deeply, and provided thoughtful advice that actually worked. Thank you so much.

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    Really cared about my situation

    This is the kind of person who restores your faith in humanity. They didn't just offer help; they genuinely cared about my wellbeing and followed through on every commitment.

  • Grace Idowu Popoola🇳🇬Verified helper
    Exactly what I needed

    This experience has restored my faith in the goodness of people. The helper was professional, knowledgeable, and genuinely cared about my outcome.

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  • My Hoang

    I've been in a tough spot myself and it does get easier. Greetings from Alcalá de Henares.

    • Diana Moroz

      so sorry you're going through this, Ricardo. It takes guts to ask. Well done. Thinking of Brasília.

      • Jimena N. Zamora

        So sorry you're going through this, Ricardo. Everyone deserves a bit of help sometimes. Don't lose heart. A few weeks ago I was in a hole too and it changed faster than I expected

        • Sarah Estrada

          Best of luck. Hope you get there. Read this on the bus and kept thinking about it all day. All the best.

          • Donna Moran

            I hope your landlord gives you a bit more time while this comes together. I'll check back for the next update.

            $36 raised of $300

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