Don't let Charles's family go through the cold months without gas

The gas account is 3 months behind. Charles received a disconnection notice that says service will be cut off on September unless $850 is paid. He had never been late before my partner leaving the household. Charles called the provider and asked about a payment plan, but they need a down payment of $150 first, which isn't available. The household includes a parent on oxygen therapy, and going through the cold months without gas isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. Charles is working on getting back on his feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $850 goes: • Heating arrears: $460 • Reconnection and late fees: $155 • Down payment on a payment plan: $235 Ask me anything below before you decide. I'd rather you were sure. - Sebastian