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Don't let Bruno's family go through winter without heating

Bruno is behind on heating bills after July's medical emergency and needs $200 to avoid a shut-off.

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Bruno A. Fuentes
Email verifiedPhoto verified
Bogotá
The heating account is 3 months behind. I received a disconnection notice that says service will be cut off on October unless I pay $200. I have never been late before July's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $45 first, which I don't have. I live with a newborn, and going through winter without heating isn't safe. The children would have no light to study by. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Bruno's name; a copy of the paid bill will be shared in the updates. Where the $200 goes: • Utility arrears: $155 • Reconnection and late fees: $25 • Down payment on a payment plan: $20 I never thought I'd be the one asking, and I'm grateful for every bit of support.
due date
2026-10-03
bill type
Utility arrears

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  • You're not alone. A secure home matters so much. Hope you're settled soon. My daughter saw me on my phone and now she wants to give her pocket money. Love from Kasarani.

    • Stay strong, Bruno. I've been in a tough spot myself and it does get easier. This is the second need I've supported on here and the first that made me cry. God bless

      • Madhu S. PandeyAddress verifiedID verified

        I hope things turn around soon. My father had a similar thing happen so this one hit home. Thinking of Bogotá!

        • Ghassan Salim GhanemVerified organization

          Best of luck, Bruno. I was in a similar spot a few years ago and it did get better. I went through something like this 9 years ago and strangers helped me out. Greetings from Rawalpindi.

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