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Help Thandi with an overdue water bill before the rainy season

Thandi is behind on water bills after an unexpected car repair and needs $150 to avoid a shut-off.

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Shireen G. Cele
Email verified
Sandton
The water account is 2 months behind. Thandi received a disconnection notice that says service will be cut off on May unless $150 is paid. She had never been late before an unexpected car repair. Thandi called the provider and asked about a payment plan, but they need a down payment of $35 first, which isn't available. The household includes two young children, and going through the rainy season without water isn't safe. We can't cook, keep medicine cold or heat the home. Thandi is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $150 goes: • Gas arrears: $85 • Reconnection and late fees: $45 • Down payment on a payment plan: $20 Ask me anything below before you decide. I'd rather you were sure. - Shireen
due date
2026-05-15
bill type
Utility arrears

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  • hope it all works out. Shared this with my family. I have a 10 year old who wants to send good wishes too. Greetings from Palmira.

    • Take care, Shireen. Hope you get there. My father had a similar thing happen so this one hit home

      • is there a list of costs somewhere? Just curious how it adds up for Thandi!

        • Shireen G. CeleOwnerAnswer

          Sure. The biggest one is gas arrears, $85. The rest is in the list at the bottom of the post and I'll upload receipts as I pay each one. I'll keep the page updated.

      • Micah FieldsAddress verified

        Good luck, Shireen. Looking forward to the next update. God bless

        • Thinking of you, Shireen. I was in a similar spot a few years ago and it did get better. Love from Wollongong.

          • Dedi Erlangga YulianiQuestionPhoto verified

            Is there anything that isn't money that would help Thandi?

            • Shireen G. CeleOwnerAnswer

              Thank you. If you're in Sandton I'll say if something practical comes up. For now sharing this is great.

          • stay strong, Shireen. A secure home matters so much. Hope you're settled soon. Please keep us posted. All the best.

            • How is Thandi doing now?

              • Your post was clear and honest. Greetings from Envigado.

                • Keep going. Gave what I could, wish it was more. We lost years of savings to something like this so I get it.

                  • good luck. Shared it with a few friends. Blessings.

                    • Looking forward to the next update. Greetings from Cần Thơ

                      • looking forward to the next update. Our whole street has been following this since the weekend. Greetings from Riverside.

                        • I hope your landlord gives you a bit more time while this comes together. Don't be hard on yourself for asking. Thinking of Sandton.

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