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Electricity and water shut-off notice: help Susana pay $300

Susana is behind on electricity and water bills after losing my job in August and needs $300 to avoid a shut-off.

🇲🇽 Mexico1,409 views
Susana L. González
Email verified
Tlaquepaque
The electricity and water account is 3 months behind. I received a disconnection notice that says service will be cut off on December unless I pay $300. I have never been late before losing my job in August. I called the provider and asked about a payment plan, but they need a down payment of $20 first, which I don't have. I live with a parent on oxygen therapy, and going through the rainy season without electricity and water isn't safe. The children would have no light to study by. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $300 goes: • Electricity arrears: $180 • Reconnection and late fees: $40 • Down payment on a payment plan: $80 I'll keep this page updated with receipts as things happen.
due date
2026-10-24
bill type
Utility arrears

Updates from Susana

No updates yet. Supporters are notified when the owner posts one.

  • Beau D. Salazar 🇨🇦 · $20

    “Good luck. Thought of Susana all day after reading this. - Toronto”

  • Alka B. Nanda 🇮🇳 · $18

    “Keep your head up. Hope the December deadline works out. - Nashik”

  • Sneha S. Prajapati 🇮🇳 · $10
  • Naomi K. Young 🇺🇸 · $50

Reviews

2.0(2 reviews)

Only people who gave to this need, or whose offer to help was accepted, can review it.

  • Ellie B. Hughes🇺🇸Verified helper
    Exceptional service

    Couldn't have asked for better support. They listened carefully, understood my situation deeply, and provided thoughtful advice that actually worked. Thank you so much.

  • Liliana R. Craig🇺🇸Verified helper
    Honest and trustworthy

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

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  • Sending love. A secure home matters so much. Hope you're settled soon. Read this on the bus and kept thinking about it all day. Greetings from Kathmandu.

    • Praying for you, Susana. I've been in a tough spot myself and it does get easier

      • Hope it all works out, Susana. I hope your landlord gives you a bit more time while this comes together. Don't be hard on yourself for asking.

        • Gerald ChenPhoto verified

          Sending good thoughts. Everyone deserves a bit of help sometimes. I'll check back for the next update

          • A secure home matters so much. Hope you're settled soon. We're a small family in Riverside but we're thinking of you. Take care.

            • Stay strong. It takes guts to ask. Well done. It's not much but it's yours. Thinking of Tlaquepaque.

              • Everyone deserves a bit of help sometimes. Greetings from Hubballi.

                • Thinking of you and your family, Susana. I've been in a tough spot myself and it does get easier.

                  • Hope it all works out. Hope this works out for you. Greetings from Depok

                    • hope you get there. I have a 15 year old who wants to send good wishes too. Thinking of Tlaquepaque

                      • Riddhi W. SatheID verified

                        Thinking of you and your family, Susana. Gave what I could, wish it was more. Read this on the bus and kept thinking about it all day.

                        $98 raised of $300

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