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Electricity and water shut-off notice: help Lourdes pay $600

Lourdes is behind on electricity and water bills after losing my job in July and needs $600 to avoid a shut-off.

🇪🇸 Móstoles, Madrid, Spain1,206 views
Lourdes T. Ibáñez
Email verified
Móstoles
The electricity and water account is 3 months behind. I received a disconnection notice that says service will be cut off on October unless I pay $600. I have never been late before losing my job in July. I called the provider and asked about a payment plan, but they need a down payment of $105 first, which I don't have. I live with a parent on oxygen therapy, and going through the cold months without electricity and water isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Lourdes's name; a copy of the paid bill will be shared in the updates. Where the $600 goes: • Heating arrears: $320 • Reconnection and late fees: $120 • Down payment on a payment plan: $160 Whatever you can give, even just sharing this page, means a lot. - Lourdes
due date
2026-10-17
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

Updates from Lourdes

  1. Update from Móstoles: I made the first payment toward heating arrears. We're at 13% of the goal. Thank you for believing in us.

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    “Best of luck. Thought of Lourdes all day after reading this. - Lahore”

Reviews

3.7(6 reviews)

Only people who gave to this need, or whose offer to help was accepted, can review it.

  • Travis T. Mosley🇺🇸Verified donor
    Made me feel heard

    The help I received was exactly what was described and more. This person follows through on their commitments and genuinely cares about making a positive impact.

  • Dimas Candra Halim🇮🇩Verified donor
    Exceptional service

    This is what community support looks like. They didn't just offer generic advice; they provided personalized help tailored to my specific situation.

  • Howard H. Mills🇺🇸Verified helper
    Professional and kind

    I had a complex problem and this person helped me navigate it step by step. Their expertise combined with their kindness made all the difference.

  • Diego D. Contreras🇨🇴Verified donor
    Great help in a difficult time

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Garima A. Yadav🇺🇸Verified helper
    Genuine person with a big heart

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

  • Crystal T. Alexander🇺🇸Verified helper
    Professional and kind

    I was skeptical at first, but this person proved to be reliable and genuinely interested in helping. Their response time was incredible and their solutions were practical.

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  • Marilyn BrooksID verified

    Hope things get better soon, Lourdes. Everyone deserves a bit of help sometimes. Our whole street has been following this since the weekend. Thinking of Móstoles.

    $130 raised of $600

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