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Electricity and water shut-off notice: help Emma pay $550

Emma is behind on electricity and water bills after a reduction in hours and needs $550 to avoid a shut-off.

Anywhere in the world623 views
Emma Serena De Santis
Email verified
Parma
The electricity and water account is 3 months behind. I received a disconnection notice that says service will be cut off on September unless I pay $550. I have never been late before a reduction in hours. I called the provider and asked about a payment plan, but they need a down payment of $90 first, which I don't have. I live with a parent on oxygen therapy, and going through the rainy season without electricity and water isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Emma's name; a copy of the paid bill will be shared in the updates. Where the $550 goes: • Electricity arrears: $390 • Reconnection and late fees: $40 • Down payment on a payment plan: $120 I'll pay this kindness forward the moment I'm able to. - Emma
due date
2026-09-30
bill type
Utility arrears
#utilities#shut-off#urgent#emergency

Updates from Emma

  1. Thank you all. We're at 36% now ($198). I'm honestly stunned. we've booked the dates and paid the deposit.

  2. Small update. $87 so far, we've booked the dates and paid the deposit.

Donations

RecentTop gifts
  • Thilina Udara Yapa 🇱🇰 · $50

    “Thinking of you. From Colombo with love. - Colombo”

  • Samuel Thompson 🇺🇸 · $100
  • Anonymous 🇰🇷 · $15

    “Thought of Emma all day after reading this. - Gangnam”

  • Quinn M. Nichols 🇺🇸 · $50

    “Hope this helps. From Bowling Green with love.”

  • Wendy Wong 🇺🇸 · $25

    “Thought of Emma all day after reading this. - Austin”

  • Tabitha Dorcas Ssebuliba 🇹🇿 · $247.50
  • Anonymous 🇪🇸 · $50
  • Ricardo E. Rojas 🇪🇸 · $61
  • Consuelo T. Estrada 🇪🇸 · $3
  • Kevin Kamau Kipchoge 🇺🇬 · $74

    “Hope things get better. Only $74 but hope it helps. - Kampala”

  • Papa Kwasi Badu 🇬🇭 · $10

Reviews

4.0(1 review)

Only people who gave to this need, or whose offer to help was accepted, can review it.

  • Eliana H. Reid🇦🇺Verified donor
    Exceeded expectations

    The support I received was beyond what I expected. Not only did they help with the immediate need, but they also provided guidance for long-term solutions. I'm forever grateful.

Questions & comments

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  • Oliwia Katarzyna Jaworski

    wishing you the best. It takes guts to ask. Well done. All the best

    • Ravi C. Garg

      Rooting for you, Emma. Hope this works out for you. Love from Amsterdam

      • Hannah P. Bryant

        Reading this made my day a bit heavier but I'm glad I did. Don't be hard on yourself for asking. Thinking of Parma.

        • Hossain Hasan Sikder

          Wishing you the best, Emma. Shared this with my family. I went through something like this 11 years ago and strangers helped me out. Take care

          • Simiyu Kessy

            Wishing you peace. I was in a similar spot a few years ago and it did get better. We're a small family in Lahore but we're thinking of you.

            $685.50 raised of $550

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