Electricity and water shut-off notice: help Claudia pay $600

The electricity and water account is 2 months behind. Claudia received a disconnection notice that says service will be cut off on October unless $600 is paid. She had never been late before a reduction in hours. Claudia called the provider and asked about a payment plan, but they need a down payment of $190 first, which isn't available. The household includes two young children, and going through the cold months without electricity and water isn't safe. We can't cook, keep medicine cold or heat the home. Claudia is working on getting back on her feet, and wants to pay it forward once steady. Every dollar goes to the account in Claudia's name; a copy of the paid bill will be shared in the updates. Where the $600 goes: • Utility arrears: $360 • Reconnection and late fees: $70 • Down payment on a payment plan: $170 I never thought I'd be the one asking, and I'm grateful for every bit of support. - Luis