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Don't let José's family go through winter without gas

A disconnection notice for gas arrived and José needs $150 before September.

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José Manoel Andrade
Email verifiedDriver licence verified
Belo Horizonte
The gas account is 4 months behind. I received a disconnection notice that says service will be cut off on September unless I pay $150. I have never been late before July's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $25 first, which I don't have. I live with a disabled brother, and going through winter without gas isn't safe. The children would have no light to study by. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in José's name; a copy of the paid bill will be shared in the updates. Where the $150 goes: • Utility arrears: $60 • Reconnection and late fees: $35 • Down payment on a payment plan: $55 Thanks for being kind about this. - José
due date
2025-09-25
bill type
Utility arrears

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  • Thanks for sharing this. I hope things turn around soon. Thinking of Belo Horizonte

    • Rachel J. NaickerPhoto verified

      Sending strength, José. I've been in a tough spot myself and it does get easier. After 22 years in customer support I know how hard it's to ask for anything. Greetings from Austin

      • sending good thoughts. This could happen to any of us. Wish I lived closer to Kampala so I could bring a meal.

        • Thinking of you and your family. I hope your landlord gives you a bit more time while this comes together. It's not much but it's yours. Greetings from Gwagwalada.

          • A secure home matters so much. Hope you're settled soon. Don't be hard on yourself for asking. Greetings from Abuja.

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