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Don't let Fitria's family go through summer without water

Fitria is behind on water bills after a reduction in hours and needs $150 to avoid a shut-off.

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Fitria Fani Sutanto
Email verified
Malang
The water account is 3 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $150. I have never been late before a reduction in hours. I called the provider and asked about a payment plan, but they need a down payment of $20 first, which I don't have. I live with three children under ten, and going through summer without water isn't safe. The children would have no light to study by. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $150 goes: • Utility arrears: $60 • Reconnection and late fees: $30 • Down payment on a payment plan: $60 I hope life is good to you.
due date
2025-12-03
bill type
Utility arrears

Updates from Fitria

  1. Update from Malang: I met with the utility company and confirmed the amounts. We're at 53% of the goal. Thank you for believing in us.

  2. Update from Malang: I made the first payment toward reconnection and late fees. We're at 37% of the goal. Thank you for believing in us. - Fitria

  • Kurniawan Hendra Harahap 🇮🇩 · $50

    “God bless. Thought of Fitria all day after reading this.”

  • Lalita Pimchanok Udomsak 🇹🇭 · $25
  • Cecilia D. Manalo 🇵🇭 · $25
  • Anonymous 🇿🇦 · $25
  • Nongnuch Nittaya Sirisuk 🇹🇭 · $5

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  • is there a list of costs somewhere? Just curious how it adds up for Fitria.

    • Wishing you the best, Fitria. Shared it with a few friends. Put this on a community board in Paris this morning. Take care.

      • Sending strength, Fitria. This could happen to any of us. My father had a similar thing happen so this one hit home. All the best.

        $130 raised of $150

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