Bills & expensesEmergency & crisisUrgent
Keep the water on at Polina's home in Moscow
Polina is behind on water bills after my partner leaving the household and needs $300 to avoid a shut-off.
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The water account is 3 months behind. I received a disconnection notice that says service will be cut off on August unless I pay $300. I have never been late before my partner leaving the household.
I called the provider and asked about a payment plan, but they need a down payment of $25 first, which I don't have.
I live with two young children, and going through the rainy season without water isn't safe. We can't cook, keep medicine cold or heat the home.
I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady.
Every dollar goes to the account in Polina's name; a copy of the paid bill will be shared in the updates.
Where the $300 goes:
• Utility arrears: $180
• Reconnection and late fees: $25
• Down payment on a payment plan: $95
I hope life is good to you.
- Polina
- due date
- 2026-07-26
- bill type
- Utility arrears
Updates from Polina
Update from Moscow: we've booked the dates and paid the deposit. We're at 23% of the goal. Thank you for believing in us.
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Wishing you peace, Polina. Everyone deserves a bit of help sometimes. Thinking of Moscow.
rooting for you, Polina. I was in a similar spot a few years ago and it did get better. After 6 years in nursing I know how hard it's to ask for anything.
Take care. I hope things turn around soon. Love from Newcastle upon Tyne
Hang in there. Gave what I could, wish it was more. My mother had a similar thing happen so this one hit home. God bless
Stay strong. I was in a similar spot a few years ago and it did get better
Take care, Polina. Hope this works out for you. We had a similar scare last year, I know what it feels like. All the best.