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Keep the heating on at Ricardo's home in Palmira

A disconnection notice for heating arrived and Ricardo needs $200 before February.

🇨🇴 Palmira, Valle del Cauca, Colombia1,098 views
Ricardo G. Morales
Email verifiedVerified organization
Palmira
The heating account is 3 months behind. I received a disconnection notice that says service will be cut off on February unless I pay $200. I have never been late before October's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $45 first, which I don't have. I live with a newborn, and going through the cold months without heating isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $200 goes: • Heating arrears: $110 • Reconnection and late fees: $20 • Down payment on a payment plan: $70 Glad we found this place. - Ricardo
due date
2026-02-09
bill type
Utility arrears

Updates from Ricardo

  1. We're at 18% thanks to 2 of you. the first invoice got paid this week. More news soon. - Ricardo

  2. Quick update: $35 raised so far (18%). I made the first payment toward heating arrears. Receipts coming as soon as I have them.

  3. Thank you all. We're at 5% now ($10). I'm honestly stunned. we've started the first stage.

  • Anonymous 🇳🇬 · $46

    “Take care of yourselves. Only $46 but hope it helps. - Gwagwalada”

  • Modupe Lola Idowu 🇳🇬 · $25

    “Sending love. Thought of Ricardo all day after reading this. - Lagos”

  • Heloísa Cláudia Teixeira 🇧🇷 · $10

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  • So sorry you're going through this. Your post was clear and honest. After 8 years in customer support I know how hard it's to ask for anything!

    • Reading this made my day a bit heavier but I'm glad I did. This is the second need I've supported on here and the first that made me cry. Thinking of Palmira.

      • I hope your landlord gives you a bit more time while this comes together. My father had a similar thing happen so this one hit home. Thinking of Palmira

        • Praying for you. Shared it with a few friends. My husband and I read this together. God bless.

          • You're not alone. Shared it with a few friends. The breakdown of costs made it easy to trust. All the best

            $81 raised of $200

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