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Don't let Hugo's family go through winter without water

A disconnection notice for water arrived and Hugo needs $200 before February.

🇲🇽 Mexico770 views
Hugo C. Santos
Email verifiedPhoto verified
Coyoacán
The water account is 3 months behind. I received a disconnection notice that says service will be cut off on February unless I pay $200. I have never been late before November's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $20 first, which I don't have. I live with a newborn, and going through winter without water isn't safe. We would also lose the ability to run the medical equipment at home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $200 goes: • Utility arrears: $115 • Reconnection and late fees: $40 • Down payment on a payment plan: $45 With deep gratitude, Hugo
due date
2026-03-01
bill type
Utility arrears

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  • Thanks for sharing this, Hugo. I hope your landlord gives you a bit more time while this comes together. After 15 years in farming I know how hard it's to ask for anything!

    • sending strength, Hugo. Shared it with a few friends. My cousin had a similar thing happen so this one hit home. All the best

      • Take care, Hugo. I was in a similar spot a few years ago and it did get better

        • Rooting for you. It takes guts to ask. Well done. Our whole street has been following this since the weekend. God bless.

          • praying for you. Rent stress is the worst. Hope this helps. Greetings from Lapu-Lapu

            • Take care, Hugo. It takes guts to ask. Well done. God bless

              • I hope things turn around soon. We're a small family in Soweto but we're thinking of you. All the best.

                • hang in there, Hugo. Shared this with my family. Greetings from Södertälje

                  • Keep going, Hugo. Shared it with a few friends. I went through something like this 9 years ago and strangers helped me out. Thinking of Coyoacán.

                    • Wishing you peace, Hugo. This could happen to any of us. It's not much but it's yours. Take care.

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