Don't let Dũng's family go through winter without water

The water account is 2 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $100. I have never been late before July's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $25 first, which I don't have. I live with a newborn, and going through winter without water isn't safe. Without it we can't refrigerate insulin and food, or keep the house at a safe temperature. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $100 goes: • Heating arrears: $75 • Reconnection and late fees: $15 • Down payment on a payment plan: $10 Ask me anything below before you decide. I'd rather you were sure. - Dũng