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Don't let Brett's family go through the cold months without water

Brett is behind on water bills after August's medical emergency and needs $200 to avoid a shut-off.

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Brett B. Buthelezi
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Stellenbosch
The water account is 4 months behind. I received a disconnection notice that says service will be cut off on November unless I pay $200. I have never been late before August's medical emergency. I called the provider and asked about a payment plan, but they need a down payment of $20 first, which I don't have. I live with a newborn, and going through the cold months without water isn't safe. We can't cook, keep medicine cold or heat the home. I'm working on getting back on my feet, and will pay forward whatever help I can once I'm steady. Every dollar goes to the account in Brett's name; a copy of the paid bill will be shared in the updates. Where the $200 goes: • Heating arrears: $125 • Reconnection and late fees: $25 • Down payment on a payment plan: $50 I'll pay this kindness forward the moment I'm able to.
due date
2026-12-02
bill type
Utility arrears

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  • Hope it all works out. I was in a similar spot a few years ago and it did get better. I have a 8 year old who wants to send good wishes too. Love from Moscow.

    • Onyango Okello MwendePhoto verified

      Shared this with my family. We're a small family in Lagos but we're thinking of you. Blessings.

      • I've been in a tough spot myself and it does get easier. Love from Bangkok.

        • So sorry you're going through this, Brett. This could happen to any of us. Don't be hard on yourself for asking. Thinking of Stellenbosch

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