Don't let Andrea's family go through the rainy season without water

The water account is 2 months behind. Andrea received a disconnection notice that says service will be cut off on November unless $200 is paid. She had never been late before my partner leaving the household. Andrea called the provider and asked about a payment plan, but they need a down payment of $45 first, which isn't available. The household includes a disabled brother, and going through the rainy season without water isn't safe. We can't cook, keep medicine cold or heat the home. Andrea is working on getting back on her feet, and wants to pay it forward once steady. The money will go directly to the utility provider, and I'll post the paid statement here. Where the $200 goes: • Utility arrears: $140 • Reconnection and late fees: $25 • Down payment on a payment plan: $35 Ask me anything below before you decide. I'd rather you were sure.